Terms and Conditions (T&C)

for the online shop of

Clover TK GmbH

Maierhof 116

AT-4971 Aurolzmünster

Austria

Email: info@cloverapparelshop.com

Phone: +43 660 409 23 80

1.⁠ ⁠Scope of Application

1.1 These Terms and Conditions apply to all orders placed by consumers or business customers via our online shop.

1.2 A “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

1.3 A “business customer” is a natural or legal person or a partnership with legal capacity who acts in the exercise of their commercial or independent professional activity.

1.4 Deviating or supplementary terms of the customer shall not apply unless expressly agreed in writing.

2.⁠ ⁠Contracting Party and Conclusion of Contract

2.1 The purchase contract is concluded with:

Clover TK GmbH

2.2 The presentation of products in our online shop does not constitute a legally binding offer, but an invitation to place an order.

2.3 By clicking the button “Buy now”, “Place order with obligation to pay” or similar, you submit a binding offer to conclude a purchase contract.

2.4 The contract is concluded when we confirm your order by email or dispatch the goods.

2.5 The contract text is stored by us but is not directly accessible online for security reasons.

3.⁠ ⁠Products and Availability

3.1 All product descriptions, images and information are provided with the greatest possible accuracy. Minor deviations in color, texture or shape may occur due to technical reasons.

3.2 Product availability may vary. If an item is not available, we will inform you without undue delay.

3.3 We reserve the right to reject orders for legitimate reasons (e.g. pricing errors, technical issues, suspected misuse).

4.⁠ ⁠Prices and Taxes

4.1 All prices are final prices and include statutory VAT, unless otherwise stated.

4.2 Shipping costs are not included in the product price and will be displayed separately during the checkout process.

4.3 For deliveries outside the European Union, additional customs duties, taxes or fees may apply, which must be borne by the customer.

5.⁠ ⁠Payment Methods

We offer the following payment methods (subject to availability):

•⁠ ⁠Mollie

•⁠ ⁠Klarna

•⁠ ⁠PayPal

•⁠ ⁠Apple Pay

•⁠ ⁠Google Pay

•⁠ ⁠Credit card

•⁠ ⁠Other methods displayed in the shop

5.1 Payment will be charged immediately after conclusion of the contract or according to the terms of the respective payment provider.

5.2 We do not store complete payment data (e.g. full credit card numbers).

6.⁠ ⁠Delivery and Shipping

6.1 We deliver within the European Union and to selected third countries.

6.2 Delivery times are non-binding estimates unless expressly agreed otherwise.

6.3 Delays caused by force majeure, customs clearance, or unforeseen events are beyond our control.

6.4 For consumers, the risk of loss or damage passes to the customer upon delivery. For business customers, the risk passes upon handover to the shipping provider.

7.⁠ ⁠International Shipping

7.1 We also deliver to countries outside the European Union (“third countries”).

7.2 For deliveries to third countries, additional costs may arise, in particular:

• customs duties,

• import taxes,

• handling fees.

These costs are to be borne by the customer and are not included in the purchase price or shipping costs.

7.3 Delays caused by customs clearance or official inspections are beyond our control.

 8.⁠ ⁠Right of Withdrawal (Consumers)

Consumers have a statutory right of withdrawal in accordance with EU law.

Withdrawal Policy

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period shall be 14 days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Clover TK GmbH, info@cloverapparelshop.com) by means of a clear statement (e.g. by email) of your decision to withdraw from this contract.

 9.⁠ ⁠Effects of Withdrawal

9.1 If you withdraw from this contract, we shall reimburse all payments received from you, including standard delivery costs (except for additional costs resulting from a different type of delivery chosen by you).

9.2 The reimbursement shall be made without undue delay and no later than 14 days from the day on which we are informed about your decision to withdraw.

9.3 We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods.

10.⁠ ⁠Return Shipping Costs

10.1 The customer bears the direct cost of returning the goods.

10.2 If the return is due to an error on our part (wrong item, defective product, or damage caused during shipment), we will bear the return shipping costs.

11.⁠ ⁠Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:

• goods that are made to the consumer’s specifications or clearly personalized,

• sealed goods which are not suitable for return due to health or hygiene reasons once unsealed.

12.⁠ ⁠Warranty

12.1 The statutory warranty rights apply.

12.2 In case of defects, the customer is entitled to subsequent performance (repair or replacement).

13.⁠ ⁠Liability

13.1 We shall be liable without limitation for intent and gross negligence.

13.2 In cases of slight negligence, we shall only be liable for the breach of essential contractual obligations.

13.3 Liability for lost profits, indirect damages and consequential damages is excluded to the extent permitted by law.

14.⁠ ⁠Force Majeure

We shall not be liable for delays or non-performance caused by force majeure, including natural disasters, war, strikes, governmental measures, or disruptions of supply chains.

15.⁠ ⁠Data Protection

Information about the processing of personal data can be found in our Privacy Policy.

16.⁠ ⁠Governing Law

The law of the Republic of Austria shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country of their habitual residence.

17.⁠ ⁠Jurisdiction

For business customers, the place of jurisdiction shall be the registered office of the company.

18.⁠ ⁠Final Provisions

If individual provisions of these Terms and Conditions are or become invalid, the validity of the remaining provisions shall remain unaffected.